Privacy Policy


The control over us in connection with protection of personal data is exercised by the Bulgarian Commission for Personal Data Protection (KZLD).

Address: Bulgaria, Sofia 1431, Acad. Ivan Evstratiev Geshov ”15

Phone: + 359 2 915 35 18 Fax: + 359 2 915 35 25




About us

The legal owner and administrator of this website is the private legal entity “Dr Radostin Uzunov AIPPPDM-WIR DENTAL” EOOD with a registered office in the Republic of Bulgaria, Sofia, 132 Tsar Simeon Str., 1st floor and BULSTAT number 203354935


The address of our website:


Contact us

Phone: +359 89 705 0538

e-mail: or use the contact form on the home page

This privacy policy applies to and is valid only in connection with this website and is not valid for any other website or electronic service offered by third parties, as well as for other sites whose links may be placed on this site. .


Legal basis

This personal data policy is issued on the basis of and in accordance with the Personal Data Protection Act (PDPA) and its by-laws, as well as the General Regulation on Data Protection – EU 2016/679 (GDPR).


What kind of personal data we collect and why


We use your personal information so that we can process and respond to inquiries sent through our contact form, for analytical purposes and, where necessary, to protect our property and legitimate interests.


Protection against spam and malicious access

In order to protect our website from malicious access, spam  and other unwanted actions by users, we use the reCAPTCHA service from Google to verify the legitimacy of the inquiries provided. To find out exactly how, why and where this data is provided to Google, please read below in this privacy policy, under the heading “Who we share your data with”. You expressly agree to this when using these features of our website.


Contact forms

When you use the contact form on our website, you are asked to consent to the processing of your personal data in connection with your request. Based on your consent, we may collect, store and process the data related to your inquiry only for the purposes of answering of answering your inquiry and for the purposes of any forthcoming diagnostic, treatment or other health process that you would like to undergo with us.


Submitted contact forms are subject to spam checking via Google reCAPTCHA. Information about this service is described below in this policy, under the heading “Who we share your data with”.


Processing of analytical information

The measurement of the site traffic is performed by external companies (Google Analytics). We do not provide them with direct access to personal data, but use their built-in solutions that may analyze users’ behavior trough the use of cookies or processing of anonymized IP addresses.


Google Analytics

We use the Google Analytics service to collect and measure statistical information about the behavior of visitors to the website. This service is provided by a third party, namely Google LLC, 1600 Parkway Amphitheater, Mountain View, California 94043, USA (‘Google’). It can collect information such as the site from which you came to our site, the language of your browser, your behavior on the site, the browser name and more. This information should not include personal data and you cannot be personally identified through it.

We use this service to obtain information about the number, type and behavior of visitors who use our website.

You can opt out of the use of your Google Analytics data through the Google Analytics opt-out browser add-on, which you can install in your browser and block the collection of this information by you.

By agreeing to use the services provided by our website, you agree to our use of this service and declare that you have been given the opportunity to opt out of the collection of this information through the aforementioned method of opt-out.



We may use “cookies” to collect certain information necessary for the functionality of our website from users of the site.

Cookies are small text files that are stored on your device in order to perform certain functions – such as eliminating the need to re-enter data on certain pages. Some cookies are deleted automatically after you close your browser. Others stay on your device for longer periods of time or until you delete them. You have the right to refuse the download of cookies by refusing to consent to them. In addition, you can set your browser to automatically reject all cookies, as well as delete existing ones you previously consented to.

If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when you close your browser.

Login cookies expire in two days, and on screen preferences in a year. If you select the “remember me” option when you login, your login information will be stored for two weeks.


Persons under the age of 16

We do not aim to collect or intentionally collect, store or process data that may be related to persons under the age of 16.


Special categories of personally identifiable data under GDPR

Users of the site, at their own discretion, may decide to upload medical photos or data related to their health status, in order to help us diagnose potential problems with their oral health. These photos or data can be defined as “Special categories” under Art. 9 of the GDPR. Uploading is done by sending an attachment by the user through the contact form placed on the website. This is entirely at the user’s discretion, and uploading such photos or other data is NOT required to use the contact form or to perform any other function on the site. If the user decides to take advantage of this opportunity, the medical photographs or other data will be used solely for the purpose of diagnosis and answering the user’s request. They will not be shared with third parties or used for other purposes, including statistical, analytical or other purposes without the express written consent of the user. When submitting the contact form, the user declares his consent that such data, uploaded on his decision, may be collected, processed and stored only for the purposes described above. Users express this consent by affirmatively filling in a checkbox in the contact form.


We do not aim to collect and do not knowingly collect, store or process other types of data that could fall under “special categories” under Art. 9 of the GDPR, such as data related to sexual orientation, political, religious or philosophical views and others.


Linked or embedded content from third-party websites

The content on this site may be embedded or linked (videos, images, content, etc.) to or from other third-party websites. Embedded content from other sites accepts and treats the site visitor as a visitor to its own site.

These sites may collect information about you, use cookies, embed additional third-party statistics tools, monitor how you work with these tools, including how you use embedded content if you have an account and are logged in to the site, according to their own privacy policies.


Who we share your data with

Our hosting provider, currently, has physical access to the data on the website, including user data, in connection with the hosting services provided by them to us. We do not share your data with them for any other reason.


In connection with contact forms, forgotten password forms, admin panels and other special pages and parts of pages, we use the reCAPTCHA service provided by Google LLC, 1600 Parkway Amphitheater, Mountain View, California 94043, USA (‘Google’). The purpose of this function should be to decide whether the information and queries sent through the aforementioned forms and panels are entered by a real person or by unwanted automated input by bot programs. The Service pays information to Google in accordance with Article 6, Section 1F of the GDPR, based on our legitimate interest in protecting our site from malicious users and abuse of its functionality.


Google LLC, headquartered in the United States, is certified under the European Union and United States Data Protection Framework ‘Privacy Shield’, which ensures compliance with the levels of personal data protection required by the European Union.

By using this functionality, you expressly consent to the sending of this data to Google LLC for these purposes.

After we submit the above information to Google, we do not store or process other copies of the information.

You can find Google’s privacy policy at:

We do not share, sell, disclose or redirect your data to other third parties, unless this is necessary for the fulfilment of a legally-binding contract between us or in the fulfilment of our legal obligations as subjects of Bulgarian, European and international law.


We may disclose information if issued a subpoena by a court or by other legal means, or for the purpose of preventing possible personal injury or property damage only when such disclosure would be lawful.


How long we store your data for

The personally-identifiable data acquired through the contact forms is deleted or anonymized within 365 days after their receipt, unless the user has requested their early deletion.


All other data is deleted after the fulfillment of the basis for which they were collected.


Your rights over your data

All users of this website can enjoy their full rights under Bulgarian and European law – including the right to access data, the right to data portability, the right to correct data, the right to delete data (the right to be forgotten) and others.


You may also request that we delete or edit the personal information we hold about you. However, this does not include data that we are required to store for administrative purposes, for the security of the website, or by law.


To request a copy, edit or deletion of your personal data, please send an email to our e-mail address:


All inquiries related to users’ rights to access, correct or delete their personal data will be answered within the statutory period.


How we use your data

The data obtained trough the filling of our Contact forms by visitors may be verified through an automatic spam and abuse check service.


We use the data obtained through the contact forms only for the purpose of answering your inquiries.


We use the data obtained in connection with the administrative pages in order to protect our legitimate interests from abuse.


How we protect your data

Your personal data is protected by limiting the number of people with access to it. Only the owner of the website, the hosting company (currently and related persons or companies, in their capacity as representatives of a hosting service, have access to the data.


We additionally protect user data by using, where possible and appropriate, 256-bit encryption via an SSL certificate, which encrypts the connection between the user and our website.


Changes to the privacy policy

This privacy policy may be amended unilaterally, upon which we will notify all users in an appropriate manner.

You agree that any additions and changes to this privacy policy will be effective in regards to you after the above notification, unless you contact us to declare within 7 days that you reject the changes and discontinue using the website.


If you do not agree to the changes, you may terminate your relationship with our website without penalty and cease your use of our website.


You agree that all statements related to the change of this privacy policy will be made public at the bottom of this page.


This privacy policy is in effect as of: 03.02.2021